I've always found it exciting when I actually find a web site that returns search results for made in USA or even has a section of made in USA merchandise. Otherwise, I end up spending hours combing through page after page and looking for country of origin information.
It's nice to see some sites make the effort to help customers find this information.
I would have to say, however, that many times I've anxiously awaited a new made in USA purchase to arrive then excitedly cut open the package and taken the items out, but had my victory dashed by the familiar "made in China" words clearly printed on the item.
In April I placed an order from REI's made in USA section on their web site. The order was for a shirt and a kite, both of which I was excited about. The shirt was a very attractive style and the kite was an Easter surprise for my husband.
When both items arrived, neither one of them was made in the USA. Upon contacting REI, they were very apologetic and sent me a coupon. I did return the shirt because I don't need to pay $50 for cute imported shirts. We ended up keeping the kite, but it leaves a bad taste in my mouth.
Yesterday I received another supposed made in USA clothing item from yet another company. It was labeled made in China. My other item is on backorder, which is also supposed to be made in USA.
As I had received an email from the CEO of the company thanking me for my business immediately upon placing this recent order, I replied to that email and explained my dismay. That was about 7 hours ago and I have received no response.
I will give them a few days to respond, and I will also anxiously await my other item to see if it is also misrepresented on their web site.
Today I was also looking for a made in USA sundress to wear on vacation this summer and checked REI's web site. I see they still have both the kite and the shirt I originally ordered from them labeled as being made in USA almost two months after I placed the order.
